Frequently Asked Questions
Quick answers to common questions
💳 Orders & Payments
We accept:
- Credit & Debit Cards (Visa, Mastercard, RuPay, Amex)
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking (All major banks)
- Wallets (Paytm, PhonePe, Mobikwik)
- Cash on Delivery (COD)
Yes! COD is available on all orders.
COD Charges: ₹50 (waived on orders above ₹1,499)
COD Charges: ₹50 (waived on orders above ₹1,499)
- Orders placed before 3 PM: Shipped same business day
- Orders placed after 3 PM: Shipped next business day
- No shipping on Sundays and public holidays
Yes! You can cancel within 24 hours of placing the order.
Contact: shopping@wc-its.com or call +91-9897564110
Refund will be processed within 5-7 business days.
Contact: shopping@wc-its.com or call +91-9897564110
Refund will be processed within 5-7 business days.
🚚 Shipping & Delivery
| Standard: | 5-7 business days |
| Express: | 2-3 business days |
| Saharanpur: | Same day (order before 2 PM) |
Not currently. We only ship within India. International shipping coming soon!
- Login → My Account → Orders
- Check tracking link in email/SMS
- WhatsApp order number to: +91-9897564110
🔄 Returns & Exchanges
7-day easy returns!
Items must be unused, with original tags and packaging.
Read complete Return Policy →
Items must be unused, with original tags and packaging.
Read complete Return Policy →
Email shopping@wc-its.com with:
- Order number
- Desired size/color
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
👕 Products
Yes! We display actual product images. However, slight color variations may occur due to screen settings and lighting.
Check the Size Guide on each product page. It includes measurements for chest, waist, hips, and length.
Tip: If between sizes, we recommend sizing up for comfortable fit.
Tip: If between sizes, we recommend sizing up for comfortable fit.
Yes, 100% original! We source directly from trusted suppliers and brands. Every product is quality-checked before shipping.
Still Have Questions?
We're here to help!
Monday-Saturday: 10:00 AM - 7:00 PM IST
Frequently Asked Questions
Quick answers to common questions
💳 Orders & Payments
We accept:
- Credit & Debit Cards (Visa, Mastercard, RuPay, Amex)
- UPI (Google Pay, PhonePe, Paytm, etc.)
- Net Banking (All major banks)
- Wallets (Paytm, PhonePe, Mobikwik)
- Cash on Delivery (COD)
Yes! COD is available on all orders.
COD Charges: ₹50 (waived on orders above ₹1,499)
COD Charges: ₹50 (waived on orders above ₹1,499)
- Orders placed before 3 PM: Shipped same business day
- Orders placed after 3 PM: Shipped next business day
- No shipping on Sundays and public holidays
Yes! You can cancel within 24 hours of placing the order.
Contact: shopping@wc-its.com or call +91-9897564110
Refund will be processed within 5-7 business days.
Contact: shopping@wc-its.com or call +91-9897564110
Refund will be processed within 5-7 business days.
🚚 Shipping & Delivery
| Standard: | 5-7 business days |
| Express: | 2-3 business days |
| Saharanpur: | Same day (order before 2 PM) |
Not currently. We only ship within India. International shipping coming soon!
- Login → My Account → Orders
- Check tracking link in email/SMS
- WhatsApp order number to: +91-9897564110
🔄 Returns & Exchanges
7-day easy returns!
Items must be unused, with original tags and packaging.
Read complete Return Policy →
Items must be unused, with original tags and packaging.
Read complete Return Policy →
Email shopping@wc-its.com with:
- Order number
- Desired size/color
Refunds are processed within 5-7 business days after we receive and inspect the returned item.
👕 Products
Yes! We display actual product images. However, slight color variations may occur due to screen settings and lighting.
Check the Size Guide on each product page. It includes measurements for chest, waist, hips, and length.
Tip: If between sizes, we recommend sizing up for comfortable fit.
Tip: If between sizes, we recommend sizing up for comfortable fit.
Yes, 100% original! We source directly from trusted suppliers and brands. Every product is quality-checked before shipping.
Still Have Questions?
We're here to help!
Monday-Saturday: 10:00 AM - 7:00 PM IST